1

PLB Equities LLC

5

Wednesday, July 16, 2025 at 12:19:48 AM

The quality is on point

The quality is on point, totally satisfied with embroidery.

July 15, 2025

2

Corey Jenkins Sr.

5

Wednesday, July 16, 2025 at 12:02:40 AM

Great craftsmanship

Great craftsmanship. Shipping needs to be faster.

July 15, 2025

3

Queensboro is Bad

1

Tuesday, July 15, 2025 at 10:40:06 PM

Horrible Customer Service

My experience with Queensboro has been nothing short of frustrating and deeply disappointing. Order No. 2294945 was placed on my behalf by their customer service team via the chat feature, since the website wouldn’t allow me to complete it myself. Shortly after, I received a text and email titled “ACTION NEEDED: We Need Your Help to Move Your Queensboro Order Forward.” At that point, the chat function was disabled, leaving me with only email correspondence—which proved slow, unhelpful, and ultimately fruitless. The core issue centered on the logo I submitted—an image that had previously been used and embroidered by Queensboro for my wife’s order. Despite this clear precedent, their team refused to use the same file, citing unclear and inconsistent reasons. I then submitted several alternative logos, each unquestionably free of any copyright or trademark concerns. All were rejected without meaningful justification. Worse still, I encountered a rude and dismissive representative named “Sav,” who—without provocation—implied that Queensboro might refuse to do business with me merely for asking whether my revised logo submissions were acceptable. Things escalated further when, later that same day, I filed a formal complaint with the Better Business Bureau. In apparent retaliation, a representative named Matthew Howell canceled my second order (No. 2309294) and refused to allow me to use the credits I had rightfully earned. This punitive response to a legitimate customer complaint is completely unacceptable and unprofessional. Not only was I denied service and product without valid explanation, but I was also penalized financially for voicing dissatisfaction with how I was treated. Queensboro may promise value, but their customer service, accountability, and professionalism are sorely lacking. I would strongly caution anyone considering doing business with them. Buyer beware.

July 15, 2025

4

Robert

5

Tuesday, July 15, 2025 at 07:29:44 PM

Great stuff

Quick, cost effective and the band loves the shirts!

July 15, 2025

5

GeoPax Construction

5

Tuesday, July 15, 2025 at 07:20:07 PM

20 years now

I have been a customer for 20 years and have never had a problem.

July 15, 2025

https://www.trustpilot.com/evaluate/www.queensboro.com

4.9

28,287

Queensboro